Cancel Your Order

At Fair West Trailers, we understand that circumstances may change after an order has been placed. This Cancellation Policy explains how cancellation requests are handled.

Order Cancellation Requests

Customers may request to cancel an order by contacting our customer support team as soon as possible after placing the order.

Cancellation requests are reviewed based on the status of the order at the time the request is received.

customers may request to cancel an order by contacting our customer support team as soon as possible after placing the order.

Cancellation requests are reviewed based on the status of the order at the time the request is received.


If your order has not yet been shipped, we will make every reasonable effort to process your cancellation request.

If the cancellation is approved before shipment, any eligible refund will be issued using the original payment method.

Orders Already Shipped

Once an order has been shipped, it cannot be cancelled. If you have concerns regarding your order after shipment, please contact our customer support team so we can discuss the available options in accordance with our Refund & Return Policy.

Refunds for Cancelled Orders

Refunds for Cancelled Orders

If a cancellation request is approved, refunds will be issued using the original payment method.
• Credit card payments will be refunded to the original card used for the purchase.
• Bank wire transfer payments will be refunded by bank wire transfer.

Refund processing times may vary depending on your financial institution.

Order Processing & Delivery

Orders are processed the same business day whenever possible after payment has been successfully verified.

Fair West Trailers offers FREE shipping throughout the United States.

Most orders are delivered within 3–7 business days from the shipment date.

Payment Methods

Payment Methods

We accept secure payments through:
•  credit cards
• Bank wire transfers

Business Hours

Our customer support team is available:

Monday – Friday: 8:00 AM – 3:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Our team is available during business hours to assist with cancellation requests and answer any questions regarding your order.

Contact Us

If you need to request an order cancellation or have questions about this policy, please contact our customer support team through our Contact Us page. We are committed to providing prompt, professional assistance and helping resolve your request as quickly as possible.